How does Healthspan compare to my annual physical/check-up?

Healthspan offers more comprehensive testing than a standard physical. We also provide personalized insights and guidance to optimize your health, not just detect problems.

I don’t have a regular family doctor, can I still be a member of Healthspan?

Absolutely! Healthspan is ideal for those without a regular GP. We provide regular testing and expert consultations to guide your health journey.

Is Healthspan available in the United States?

Currently, Healthspan is exclusive to Canada, but we're interested in expanding. Let us know if you’re in the US and interested in future updates.

How long does it take for me to get tested after I join?

Within a few days of becoming a member, we will reach out to begin scheduling your first tests.

Does Healthspan replace my doctor?

No, Healthspan isn't a substitute for your healthcare provider. Instead, it complements your existing healthcare by providing in-depth insights into your health, empowering you as an informed and proactive patient.

Do memberships include repeat blood tests or is that just once a year?

While our longevity memberships include an annual blood panel, our members have the option of measuring their progress by having blood tests done as often as they’d like for an additional cost. This allows for timely tracking and adjustments to your health strategy.

Who needs Healthspan?

Everyone! Especially those who want to be empowered to take control of their health. Healthspan was designed to help people of all backgrounds to understand their health with evidence-based tests.

How does membership work?

We offer two annual membership options: Longevity and Longevity+. Join the membership plan that works best for you and we’ll take care of the rest. All memberships renew each year with your annual blood panel.

I haven’t received an email confirmation for my sign up, what should I do?

Check your spam folder and email tabs. Add connect@myhealthspan.com to your contacts and request another confirmation email.

I forgot my login information, how do I sign in?

Use our password reset form and enter all possible email addresses. Check all email accounts for Healthspan correspondence.

How do I get a receipt?

A receipt is emailed upon signup. You can also access all transaction records through your account.

What is Healthspan’s billing policy?

Subscriptions renew automatically to ensure uninterrupted service. For cancellations or billing queries, please contact us directly.

How do I edit my account information (phone number, address, credit card, etc)?

Update your personal information via your online account under the "Profile" section.

How do I manage my subscription (add services, renew, cancel, etc)?

Manage your subscription easily through your online account. Add-ons, renewals, and cancellations can be handled in your profile settings.

Is Healthspan covered by my HSA (Health Spending Account)?

HSAs often cover our services, but confirm with your plan administrator. Keep your receipt for reimbursement.

Is Healthspan covered by insurance through my employer or by my private insurance?

Coverage varies. Check with your plan administrator to confirm your specific coverage.

Is Healthspan covered by medicare or provincial public health insurance?

No, Healthspan services are not covered by medicare or provincial public health insurance.

Who reviews my results?

Results are reviewed by qualified medical professionals and shared with a Healthspan Longevity Coach for further guidance and support.

What do I need to do in anticipation of my blood collection?

Prepare by fasting for 12 hours prior and avoiding strenuous exercise. Continue normal medication but avoid vitamin A supplements for 24 hours before the test.

What are “add-on services” and how do they work?

Add-on services, available to all members, include additional tests like VO2 max, DNA screenings, and others. Manage these through your online account.

How do I become a partner of Healthspan?

Interested in partnering? Contact us at connect@myhealthspan.com with your proposal.

Saliva vs. Blood test for Cancer DNA

Both saliva and blood tests are effective for DNA testing. The choice depends on the specific test and patient convenience.

How does our DNA (cancer/cardio) testing compare to GP-provided tests?

Our tests are more comprehensive and accessible compared to typical GP-provided tests, which often require specific familial history for eligibility.

What is APO E or APO E4 testing?

This test analyzes Apolipoprotein E variants, crucial for understanding individual risks related to cardiovascular health and Alzheimer's disease.

What is DNA methylation (DNAm) testing?

DNAm testing evaluates biological age and potential health risks by analyzing DNA methylation patterns, a key aspect of epigenetics.

What is a DNA Hereditary Cardiovascular Screen?

This screen assesses inherited cardiovascular risks by analyzing over 83 genes. Early detection can significantly impact prevention and treatment strategies.

What is a DNA Hereditary Cancer Screen?

This screen tests for inherited cancer risks, analyzing over 60 genes. Early detection can lead to effective interventions.

What is VO2 max testing? Do I need it?

VO2 max testing is a key indicator of healthspan and longevity. It measures your maximum oxygen uptake during intense exercise and is linked to overall health and longevity.

How does Healthspan validate the science and safety of their tests?

Each test undergoes a rigorous validation process and is approved by our co-founder and Chief Medical Officer, Dr. Zia Poonja M.D.

How is Healthspan different from other blood tests?

Healthspan offers comprehensive, convenient testing with personalized consultations and tracking over time, all in one secure location.

What tests does Healthspan offer?

We provide a wide range of health tests, constantly updated with the latest scientific advancements. Check our website for the current offerings.

Where does Healthspan store my data?

Your data is securely stored in Google Cloud data centers located in Montreal, adhering to the highest standards of data security and privacy.

How does Healthspan keep my data secure?

We use Google Cloud's robust security features to protect your data, ensuring privacy and reliability.

Does Healthspan sell my data?

Absolutely not. We respect your privacy and do not sell user data to third parties.

Is Healthspan safe?

We prioritize security and privacy, employing industry-standard protocols and continuous improvements to safeguard your data.

Is Healthspan PIPEDA compliant?

Yes, we comply fully with PIPEDA regulations to ensure the security and privacy of your personal information.

How can I keep my Healthspan account secure?

Use a strong, unique password, monitor account access, be vigilant against phishing, and report any security concerns to us.